Privacy Policy

Last updated: April 2026

1. Introduction

KMC Instrument (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit www.kmcinstrument.com or engage our calibration services.

2. Information We Collect

We may collect the following information:

• Contact details – name, email address, phone number submitted via contact forms or email.
• Business information – company name, address, and instrument details provided for calibration requests.
• Usage data – pages visited, time spent on site, browser type, and IP address (collected anonymously via analytics).

3. How We Use Your Information

Your information is used to:

• Respond to enquiries and provide calibration service quotes.
• Issue calibration certificates and service documentation.
• Send service reminders or updates (only if you have opted in).
• Improve our website and services through anonymised analytics.

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share data only with:

• Our accreditation body (NABL) for audit and compliance purposes.
• Service providers (e.g. email or hosting) who are bound by confidentiality agreements.
• Government or regulatory authorities if required by law.

5. Cookies

Our website may use essential cookies to ensure proper function. Analytics cookies are used in anonymised form. You may disable cookies in your browser settings without affecting core site functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. Calibration records are stored securely and retained as required by NABL/Non-NABL accreditation standards.

7. Data Retention

Contact enquiry data is retained for up to 2 years. Calibration records are retained for a minimum of 5 years as per NABL/Non-NABL requirements. You may request deletion of your personal data at any time (subject to legal obligations).

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (where legally permissible).
• Opt out of marketing communications at any time.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.

10. Contact Us

For any privacy-related queries or requests, please contact us at:

• Email: info@kmcinstrument.com
• Phone: 9723550592
• Address: Alembic City, Gorwa, Vadodara, Gujarat 390003, India

11. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on this page. Continued use of our website after updates constitutes acceptance of the revised policy.